Customer support is a pain.

Your time is valuble - let us handle your customer support

Pricing

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Basic Inquiries

90% of your support inquiries can be solved by just reading your documentation. We'll resolve the majority of your tickets without any work from you.

Undocumented Cases

If we run into a complex case that we can't figure out, we'll ask for a response from you and keep track of it for the future.

Bug Reports

Let us know who can resolve bugs and we'll forward them tickets containing bug reports

24 Hour Response

Most tickets are resolved much faster. However, we guarantee every customer will receive a response within 24 hours.

Pricing

Usage Based
$3 / response
  • Volume-flexible plan
  • 24 hour response time
  • Uses your existing documentation
  • Learns from your responses to undocumented cases
Up to 100 responses / month
$249 / month
  • $2.50 / response (16% less than usage based)
  • 24 hour response time
  • Uses your existing documentation
  • Learns from your responses to undocumented cases
Up to 500 responses / month
$899 / month
  • $1.80 / response (40% less than usage based)
  • 24 hour response time
  • Uses your existing documentation
  • Learns from your responses to undocumented cases